Privacy Policy

1. General Provisions

Riolit Engineering Ltd. (hereinafter referred to as the "Company", "we", "us", "our") is committed to protecting the privacy of all visitors to our website and users of our services.

This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Bulgarian legislation.

2. Data We Collect

We may collect the following types of personal data:

• Contact information: name, email address, phone number
• Technical data: IP address, browser type, operating system, device information
• Usage data: how you use our website, which pages you visit
• Messages: information you send us through the contact form

3. How We Use Your Data

We use the collected data for the following purposes:

• Responding to your inquiries and communicating with you
• Providing our services
• Improving our website and services
• Complying with legal obligations
• Protecting our rights and interests

4. Legal Basis for Processing

We process your personal data based on:

• Your consent (when you have provided it)
• Performance of a contract or steps prior to entering into a contract
• Compliance with legal obligations
• Legitimate interests of the Company

5. Data Retention

We store your personal data only for as long as necessary to achieve the purposes for which it was collected, or as required by applicable law.

6. Data Sharing

We do not sell, rent or disclose your personal data to third parties, except in the following cases:

• When necessary to provide our services
• When required by law
• With your explicit consent
• To protect our rights and interests

7. Your Rights

In accordance with the GDPR, you have the following rights:

• Right of access: You can request a copy of your personal data
• Right to rectification: You can request correction of inaccurate data
• Right to erasure: You can request deletion of your data
• Right to restriction: You can request restriction of processing
• Right to data portability: You can request transfer of your data
• Right to object: You can object to processing
• Right to withdraw consent: You can withdraw your consent at any time

8. Cookies

Our website may use cookies to improve the user experience. You can control the use of cookies through your browser settings.

9. Security

We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration.

10. Contact

For questions regarding the processing of your personal data or to exercise your rights, please contact us:

Riolit Engineering Ltd.
Address: Plovdiv 4000, 2 Eliezer Kalev St., Floor 2
Phone: +359 32 590 271
Email: office@riolit.bg

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page with an updated date.